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Return Policy

Returns

We accept returns on items in resalable condition without a restocking charge in the first 60 days after your order.

Items returned after 60 days are subject to 15% restocking charge. Items from orders after 6 months, or are within 3 months of the product expiration date, are not eligible for return.

Please, no returns on special order items. 

 

To return your product, please request an Return Merchandise Authorization (RMA). RMA's can be requested by email to info@smallplanetsupply.com. It's helpful to include you name and order # as well as the reason for the return. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and a confirmation of any refunds, which will be issued in the same form as the original payment.